BIZITEGI is a non-profit organisation that began its community work in the Otxarkoaga district of Bilbao in 1980. In 1988 it was established as a non-profit organisation and was recognised as a Public-Interest Entity in 1997.


Ours is an organisation formed by members, professionals, users and volunteers who all work towards the social integration of people at risk or in situations of social exclusion in Bizkaia (the region of Biscay). Aid is provided by means of processes of intervention, aimed at improving their living conditions, and via awareness campaigns and social criticism that help raise awareness about the need to create a more just society. For this mission, we view people as a key value and communities as the place where the mission is carried out.

We aim to be an entity which stands out as being:

  • Solid and participative, with highly committed team members. This is clear from the entity’s participative leadership style.
  • Efficient and sustainable and which achieves objective and measurable results by making responsible use of available resources. Its management model is modern and it is financed using diverse and innovative tools. This is done with the aim of ensuring that our mission is accomplished and that impact is long term.
  • Eager and innovative and which feeds off the motivated and eager allegiance of all participants to generate creative new ways of working.
  • A reference in society which is given due recognition and which has the ability to influence. It actively participates in providing socially advantageous services in stable alliance with the Administrative bodies and entities which share our aims and values.
  • All-encompassing for volunteers and capable of creating appropriate platforms from which to launch the personal and social commitment of those who participate in the fight against exclusion.
  • Participation based on self-assertion. Each person’s role is essential to the project. We promote and value active participation of all players in running the Association. In their different roles in the community, their hearts and minds are focused on one common goal.
  • Solidarity. Participants understand that their capabilities are relevant and useful to society when they are used for common good.
  • Transparency as as guarantee of honesty in strategic, management and intervention processes.
  • Responsibility. Each participant must make a responsible commitment to the project and, along with others, to the group and association activities in which he/she participates.